Why Do I Need VoIP?

IP-PBX’s with SIP technology provide a myriad of features that work well with today’s mobile business environments. You can remain connected at all times with your customers whether you’re in the office, in the field, in a meeting, at home or even on vacation. Here is an abbreviated list of major features that you will get with your IP-PBX

Unified Messaging– includes Voicemail, Voicemail-to-Email messages and SMS text message alerts for new voicemails.

Phones That Work Anywhere- Every Allworx phone can be connected within
your facility, or anywhere outside your facility, using a simple broadband connection. Any phone can be remote giving you the freedom to be anywhere without losing touch. Take an Allworx phone with you for a long summer weekend, when you still need to be accessible to your employees. This feature is great for remote workers in distant regions. Every Allworx phone can be quickly configured as a remote phone, so disaster recovery planning for mission critical situations is much easier. If your employees work from other locations, Allworx offers this flexibility.

Presence Management- These days everyone’s schedule changes on a moments notice. Allworx systems are so smart they practically anticipate your every move. With a simple press of a button, users can select individually customized alternate call routes and simultaneously select a customized voicemail greeting.

Diverse Voice Services- Everyone has different needs for trunk and line connectivity. Allworx lets you use traditional analog copper lines, voice T1/PRI, or traditional PRI that shares voice and data on the same circuit using SIP.

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Mobile Connectivity- If you need to maximize the mobility needs of your employees, we offer iAllworx and Mobile Link for Android. Allworx lets you include cell phones in call routes, so your employees are more reachable. With certain smartphones, you can also instantly manage your presences, listen to, move, or create voicemails. You can even have a complete directory listing of all the extensions at your fingertips.

Multi-Site Phone Networks- If your business operates in multiple locations, you probably want to appear as a unified organization to the outside world and not a fragmented collection of individual locations. Our advanced multi-site application is an ideal way to achieve that goal. With this feature, any employee can be reached from any office, regardless of which location was initially called. Plus, you have the ability to:

Forward voicemail to a co-worker in a distant office.

Save money by having calls originate from a location that is closest to its destination.

Monitor your employees’ phone activity or current status from anywhere.

These features once exclusive to larger enterprise systems are now available with Allworx.

Diverse Voice Services- Everyone has different needs for trunk and line connectivity. Allworx lets you use traditional analog copper lines, voice T1/PRI, or traditional PRI that shares voice and data on the same circuit using SIP.

Call Routing Management (Find Me/Follow Me)- With Allworx, our primary goal is that nobody ever misses a call. Voicemail is a last resort destination. Each person has unique routing requirements, so we create a path to manage your call routes elegantly every time.

Ultimately, you’ll be able to route an important customer’s incoming call from a single
individual to any number of phones, any number of ways, until it is answered. These
calls can even be routed to numbers outside the system individually or simultaneously.